Privacy policy

Data controller

Medicastor SARL, 30 Rue Salonique, 2 Mars, 20100 Casablanca, Morocco.

For any question about your data: contact@medicastor.net

Data collected

Through the quote request and contact forms: last name, first name, email address, phone number, activity or specialty, and, depending on the form, address, city, requested products and message.

We also record the source of your visit (referring site, campaign) to know how you found us. No health data is requested.

Use

This data is used only to answer your request: prepare and send you a quote, get back to you, and follow up on your project. It is never sold or passed on to third parties.

Recipients and hosting

Only the Medicastor sales team has access to your data. It is hosted by our technical providers (Cloudflare for the website, Supabase for the database), which process it on our behalf and may store it outside Morocco.

Retention

Your data is kept for 3 years from our last exchange and then deleted, unless the law requires a longer retention (for example accounting documents related to an order).

Your rights

Under Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data, you have the right to access, correct and object to the processing of your data. To exercise it, write to contact@medicastor.net.

You may also lodge a complaint with the Moroccan data protection authority (CNDP): www.cndp.ma.

Cookies and local storage

The website uses no advertising cookies and no third-party audience measurement tool. It keeps the content of your quote and the source of your visit in your browser (local storage; the source is cleared when the tab is closed), and cookies strictly needed for the sign-in areas.